Privacy Policy

1. Introduction

Welcome to FormPrep. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us when you:

• Create an account
• Fill out forms
• Subscribe to our service
• Contact customer support
• Upload forms for processing

This information may include:

• Contact information (name, email address, phone number)
• Account credentials
• Billing information and payment details
• Business information provided in forms
• Form content that you upload for processing

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments and questions
• Analyze usage patterns to improve our service
• Protect against, identify, and prevent fraud and other illegal activity

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Form Processing and AI

FormPrep uses artificial intelligence to process forms you upload. Your forms are processed to extract relevant information and fill out forms. We retain your forms only as long as necessary to provide our services and as required by law.

6. Sharing Your Information

We may share your information with:

• Service providers who perform services on our behalf
• Payment processors for billing purposes
• Professional advisors such as lawyers, auditors, and insurers
• Regulatory authorities when required by law

We do not sell your personal information to third parties.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected or received personal information from a child without verification of parental consent, we will delete that information.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions about this privacy policy, please contact us:

By email: info@formprep.com